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Official TLC Offices
TLC Licensing Office (LIC)
Licensing Appointments: Mon–Fri 8:00am–4:00pmCashier: Mon–Fri 8:00am–4:00pmProsecution Settlements: Mon–Fri 8:00am–1:00pmPayment Plans: Mon–Fri 8:00am–3:00pm
TLC Vehicle Inspection Facility (Woodside)
Mon–Fri 5:00am–9:00pm(718) 267-4559
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Phone & Email
General TLC Hotline: (718) 391-5501 — press 2 for license status
NYC 311: 311 or 212-639-9675 outside NYC
- Licensing: LicensingInquiries@tlc.nyc.gov
- Summons: Settlements@tlc.nyc.gov
- Payment Plans: PaymentPlans@tlc.nyc.gov
- Suspensions: Suspensionsa@tlc.nyc.gov
- Driver Protection: DriverProtection@tlc.nyc.gov
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Rideshare Support
Uber Greenlight Hub (LIC, Falchi Building)
Mon–Fri 10:00am–5:00pm · appointment recommended via the app
Lyft Driver Support
In-person hubs are closed. Get 24/7 support in the Lyft Driver App → Help Center → Contact Us.